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Customer Service Officer / Concierge

2023-04-21
Ref No. : JO04005P
Industry : Others
Salary : HK$17,000 - HK$28,000 /month

Job Highlights

  • Customer facing experiences
  • Pleasant, proactive, good communication skill
  • Handling customer inquiries and complaints

 


Job Description

Our client is a HK well-known properties developer with stable working environment and currently looking for the talents to join them.

 

Key Role and Responsibilities

  • Offering quality customer services to shoppers and tourists.
  • Handling inquiries and complaints at the information counter.
  • Providing operational support for the loyalty program.
  • Participating in various promotional activities.
  • Handle the membership related matters.
  • Manage the VIP concierge areas in an organized ways.

 


Job Qualifications and Requirements

  • HKDSE/ HKALE or above
  • Passionate in retail and hospitality work
  • Minimum 1 year’s customer facing experience in shopping malls / premium lounge / hotels /  club house / commercial buildings
  • Excellent communication and interpersonal skills
  • Pleasant, proactive and customer-oriented with good manners,
  • Fluent in spoken English and Chinese, including Cantonese and Putonghua
  • Fresh graduate with some part-time customer service experiences will also be considered.
  • Candidates with more experiences will be considered as Senior Customer Service Officer or Supervisor

 



Interested parties, please click the "Apply Now" button or send your updated resume with Current and Expected salary in MS word format to cv @headsearch21.com

For more information please contact Josephine Leung at 3188 3741.

 

Ref #: JO04005P

All information collected will be treated in strict confidence and be used for recruitment purpose only   

Company Web-Site: www.headsearch21.com

Employment Agency License Number: 68741 

 

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