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Customer Service Manager (with Local Market exp)
2022-05-07
| Ref No. : | TL05003 |
| Industry : | Others |
| Salary : |
Job Highlights
- Higher Diploma holder
- Min 8 years exp with 3 years in supervisory level
- With local market exp would be an advantage
Job Description
Our client is now seeking for high caliber candidate to fill up the following position:
Job Duties
- Manage day to day operations of CS Department and ensure service level and KPIs are met.
- Provide leadership and coaching to the team and assure that all team members succeed in meeting individual performance goals and career goals.
- Identify enhancement opportunities and implement feasible improvement measures so to raise service quality and customer satisfaction.
- Streamline operating procedures, guidelines and policies, set up best practices for internal use.
Requirements
- Higher Diploma in Business Administration related disciplines.
- Minimum 8 years of solid experience with 3 years in supervisory level
- With local market experience would be an advantage
- Good command of written and spoken Chinese and English
- Well-versed in all MS Office applications
- Result orientated, excellent interpersonal skills and time management skills
Interested parties, please click the "Apply Now" or send your updated resume with Current and Expected salary in MS word format to cv @headsearch21.com
For more information please contact Ms. Lo at 3188 3071.
Ref #: TL05003
All information collected will be treated in strict confidence and be used for recruitment purpose only
Company Web-Site: www.headsearch21.com